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  • Which platforms do you offer?
  • I can see funding charges on my account, what are these charges? Overnight Fees explained
  • I can see a dividend adjustment on my account. What is this? Dividend adjustments explained
  • What is the minimum stake size?
  • Why has my position/order been triggered at a price different than the price I have requested? Slippage explained
  • Which types of Trade Orders do you offer?
  • How do I access my trading or transaction history?
  • Where can I find specific information and detail on the markets provided?
  • Charts & Graphs
  • Understanding chart prices - BUY, MID and SELL
  • How do I create an alert?
  • MT5
  • Can someone else trade on my account?
  • Can I trade on weekends?
  • Market Closures
  • How do I create a custom watchlist?

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